Maximo Anywhere在线 - 离线登录问题

Question

我正在使用Maximo Anywhere 7.5.2.0 - 工作执行应用程序

问题是，在线 - 离线登录有时会失败。第一次在Ipad上刷新应用程序时，我可以在应用程序中登录在线和离线两种模式。一段时间后，我无法登录。我得到了“您输入的用户名和密码组合无效”错误即使它是正确的凭据。

我在这里附上了日志。

Object {errorMsg: "The user name and password combination that you entered is not valid."} " 
    ---------------------------------------- 
    rejected at Object.<anonymous> (http://11.11.11.11:0989/MaximoAnywhere/apps/services/preview/WorkExecution/common/0/default/js/platform/auth/UserAuthenticationManager.js:498:17) 
    at http://11.11.11.11:0989/MaximoAnywhere/apps/services/preview/WorkExecution/common/0/default/dojo/dojo.js:2:285161 
    at _7c0 (http://11.11.11.11:0989/MaximoAnywhere/apps/services/preview/WorkExecution/common/0/default/dojo/dojo.js:2:273376) 
    at _7ba (http://11.11.11.11:0989/MaximoAnywhere/apps/services/preview/WorkExecution/common/0/default/dojo/dojo.js:2:273240) 
    at _7d8.reject (http://11.11.11.11:0989/MaximoAnywhere/apps/services/preview/WorkExecution/common/0/default/dojo/dojo.js:2:274951) 
    at _7c6 (http://11.11.11.11:0989/MaximoAnywhere/apps/services/preview/WorkExecution/common/0/default/dojo/dojo.js:2:274017) 
    at _7c0 (http://11.11.11.11:0989/MaximoAnywhere/apps/services/preview/WorkExecution/common/0/default/dojo/dojo.js:2:273657) 
    at _7ba (http://11.11.11.11:0989/MaximoAnywhere/apps/services/preview/WorkExecution/common/0/default/dojo/dojo.js:2:273240) 
    at _7d8.reject (http://11.11.11.11:0989/MaximoAnywhere/apps/services/preview/WorkExecution/common/0/default/dojo/dojo.js:2:274951) 
    at AbstractChallengeHandler.<anonymous> (http://11.11.11.11:0989/MaximoAnywhere/apps/services/preview/WorkExecution/common/0/default/js/platform/auth/CustomChallengeHandler.js:98:18) 
    ---------------------------------------- 
Error 
    at Promise.then._7cd.then (http://11.11.11.11:0989/MaximoAnywhere/apps/services/preview/WorkExecution/common/0/default/dojo/dojo.js:2:275189) 
    at declare.loginClickHandler (http://11.11.11.11:0989/MaximoAnywhere/apps/services/preview/WorkExecution/common/0/default/js/platform/handlers/LoginHandler.js:78:4) 
    at null.<anonymous> (http://11.11.11.11:0989/MaximoAnywhere/apps/services/preview/WorkExecution/common/0/default/js/platform/ui/control/UserInterface.js:850:47) 
    at HTMLButtonElement.<anonymous> (http://11.11.11.11:0989/MaximoAnywhere/apps/services/preview/WorkExecution/common/0/default/dojo/dojo.js:2:285161) 
    at Function.on.emit (http://11.11.11.11:0989/MaximoAnywhere/apps/services/preview/WorkExecution/common/0/default/dojo/dojo.js:2:557950) 
    at null.<anonymous> (http://11.11.11.11:0989/MaximoAnywhere/apps/services/preview/WorkExecution/common/0/default/js/platform/ui/control/UserInterface.js:139:12) 
    at HTMLFormElement.<anonymous> (http://11.11.11.11:0989/MaximoAnywhere/apps/services/preview/WorkExecution/common/0/default/dojo/dojo.js:2:285161)"_1047 @ dojo.js:2(anonymous function) @ dojo.js:2_142.filter @ dojo.js:2_1055 @ dojo.js:2 
dojo.js:2 Object {responseJSON: Object, status: 401} " 
    ---------------------------------------- 
    rejected at AbstractChallengeHandler.<anonymous> (http://11.11.11.11:0989/MaximoAnywhere/apps/services/preview/WorkExecution/common/0/default/js/platform/auth/CustomChallengeHandler.js:98:18) 
    at http://11.11.11.11:0989/MaximoAnywhere/apps/services/preview/WorkExecution/common/0/default/dojo/dojo.js:2:285161 
    at onLoginFormResponse (http://11.11.11.11:0989/MaximoAnywhere/apps/services/preview/WorkExecution/common/0/default/worklight/worklight.js:9549:5) 
    at klass.window.WLJSX.Ajax.Request.WLJSX.Class.create.respondToReadyState (http://11.11.11.11:0989/MaximoAnywhere/apps/services/preview/WorkExecution/common/0/default/worklight/worklight.js:1184:28) 
    at klass.window.WLJSX.Ajax.Request.WLJSX.Class.create.onStateChange (http://11.11.11.11:0989/MaximoAnywhere/apps/services/preview/WorkExecution/common/0/default/worklight/worklight.js:1117:9) 
    at XMLHttpRequest.<anonymous> (http://11.11.11.11:0989/MaximoAnywhere/apps/services/preview/WorkExecution/common/0/default/worklight/worklight.js:958:20) 
    ---------------------------------------- 
Error 
    at Promise.then._7cd.then (http://11.11.11.11:0989/MaximoAnywhere/apps/services/preview/WorkExecution/common/0/default/dojo/dojo.js:2:275189) 
    at Object.<anonymous> (http://11.11.11.11:0989/MaximoAnywhere/apps/services/preview/WorkExecution/common/0/default/js/platform/auth/UserAuthenticationManager.js:400:52) 
    at http://11.11.11.11:0989/MaximoAnywhere/apps/services/preview/WorkExecution/common/0/default/dojo/dojo.js:2:285161 
    at _7c0 (http://11.11.11.11:0989/MaximoAnywhere/apps/services/preview/WorkExecution/common/0/default/dojo/dojo.js:2:273376) 
    at Promise.then._7cd.then (http://11.11.11.11:0989/MaximoAnywhere/apps/services/preview/WorkExecution/common/0/default/dojo/dojo.js:2:275270) 
    at Object.lang.mixin._realmAuthentication (http://11.11.11.11:0989/MaximoAnywhere/apps/services/preview/WorkExecution/common/0/default/js/platform/auth/UserAuthenticationManager.js:398:4) 
    at Object.<anonymous> (http://11.11.11.11:0989/MaximoAnywhere/apps/services/preview/WorkExecution/common/0/default/js/platform/auth/UserAuthenticationManager.js:343:10) 
    at http://11.11.11.11:0989/MaximoAnywhere/apps/services/preview/WorkExecution/common/0/default/dojo/dojo.js:2:285161 
    at _7c0 (http://11.11.11.11:0989/MaximoAnywhere/apps/services/preview/WorkExecution/common/0/default/dojo/dojo.js:2:273376) 
    at Promise.then._7cd.then (http://11.11.11.11:0989/MaximoAnywhere/apps/services/preview/WorkExecution/common/0/default/dojo/dojo.js:2:275270) 

Even the different user with correct credentials not able to login. It is start working only I restarted the server. I faced this issue very often. Kindly advice. 

任何帮助，将不胜感激。 在此先感谢

Answer 1

离线登录要求您先前以此用户身份登录。它将这些信息存储在应用程序的localStorage中。如果脱机登录似乎在iOS上突破，这可能是我们已经发现并修复为iFix的已知问题。

您第一次登录时，您必须拥有服务器连接才能最初下载数据并验证您的用户名/密码。

您是使用嵌入式工作灯还是独立工作灯服务器？您应该检查服务器日志，以查看服务器是否实际在运行，而您尝试以第二个用户身份登录。

更新： 我能想到的唯一的事情就是你的worklight服务器无法以某种方式响应最初的WL.Client.connect。要么它太慢，要么可能没有了堆空间。所以，当它的时间来实际尝试和WL.login我们的挑战处理机，即握手失败..

1. 检查工作灯服务器的堆大小以确保它的足够大
2. 检查连接超时在我们启动.js文件正在与WL.Client.connect方法一起使用，并且将它变大以查看它是否修复了问题。