2015-10-05 91 views
0

当我尝试登录到Bluemix时,看到JSPG0036E: Failed to find resource错误消息。这个问题的原因是什么?访问Bluemix导致“无法找到资源”错误

下面是完整的消息:

JSP Processing Error 
HTTP Error Code: 500 

Error Message: 

/jsp/authn_failediif.jsp(77,50) JSPG0036E: Failed to find resource /jsp/include/generalmsg.shtml 

Root Cause: 

com.ibm.ws.jsp.JspCoreException: /jsp/authn_failediif.jsp(77,50) JSPG0036E: Failed to find resource /jsp/include/generalmsg.shtml 
    at com.ibm.ws.jsp.translator.document.Jsp2Dom.getJspDocumentAsJspPage(Jsp2Dom.java:518) 
    at com.ibm.ws.jsp.translator.document.Jsp2Dom.getJspDocument(Jsp2Dom.java:196) 
    at com.ibm.ws.jsp.translator.JspTranslator.<init>(JspTranslator.java:73) 
    at com.ibm.ws.jsp.translator.JspTranslatorFactory.createTranslator(JspTranslatorFactory.java:116) 
    at com.ibm.ws.jsp.translator.utils.JspTranslatorUtil.translateJsp(JspTranslatorUtil.java:262) 
    at com.ibm.ws.jsp.translator.utils.JspTranslatorUtil.translateJspAndCompile(JspTranslatorUtil.java:123) 
    at com.ibm.ws.jsp.webcontainerext.AbstractJSPExtensionServletWrapper.translateJsp(AbstractJSPExtensionServletWrapper.java:565) 
    at com.ibm.ws.jsp.webcontainerext.AbstractJSPExtensionServletWrapper._checkForTranslation(AbstractJSPExtensionServletWrapper.java:487) 
    at com.ibm.ws.jsp.webcontainerext.AbstractJSPExtensionServletWrapper.checkForTranslation(AbstractJSPExtensionServletWrapper.java:340) 
    at com.ibm.ws.jsp.webcontainerext.AbstractJSPExtensionServletWrapper.handleRequest(AbstractJSPExtensionServletWrapper.java:156) 
    at com.ibm.ws.webcontainer.webapp.WebApp.handleRequest(WebApp.java:3994) 
    at com.ibm.ws.webcontainer.webapp.WebGroup.handleRequest(WebGroup.java:276) 
    at com.ibm.ws.webcontainer.WebContainer.handleRequest(WebContainer.java:945) 
    at com.ibm.ws.webcontainer.WSWebContainer.handleRequest(WSWebContainer.java:1592) 
    at com.ibm.ws.webcontainer.channel.WCChannelLink.ready(WCChannelLink.java:191) 
    at com.ibm.ws.http.channel.inbound.impl.HttpInboundLink.handleDiscrimination(HttpInboundLink.java:454) 
    at com.ibm.ws.http.channel.inbound.impl.HttpInboundLink.handleNewRequest(HttpInboundLink.java:516) 
    at com.ibm.ws.http.channel.inbound.impl.HttpInboundLink.processRequest(HttpInboundLink.java:307) 
    at com.ibm.ws.http.channel.inbound.impl.HttpICLReadCallback.complete(HttpICLReadCallback.java:84) 
    at com.ibm.ws.ssl.channel.impl.SSLReadServiceContext$SSLReadCompletedCallback.complete(SSLReadServiceContext.java:1818) 
    at com.ibm.ws.tcp.channel.impl.AioReadCompletionListener.futureCompleted(AioReadCompletionListener.java:175) 
    at com.ibm.io.async.AbstractAsyncFuture.invokeCallback(AbstractAsyncFuture.java:217) 
    at com.ibm.io.async.AsyncChannelFuture.fireCompletionActions(AsyncChannelFuture.java:161) 
    at com.ibm.io.async.AsyncFuture.completed(AsyncFuture.java:138) 
    at com.ibm.io.async.ResultHandler.complete(ResultHandler.java:204) 
    at com.ibm.io.async.ResultHandler.runEventProcessingLoop(ResultHandler.java:775) 
    at com.ibm.io.async.ResultHandler$2.run(ResultHandler.java:905) 
    at com.ibm.ws.util.ThreadPool$Worker.run(ThreadPool.java:1662) 
+0

欢迎让你找到的指示要求Bluemix团队的支持。你不是在问一个问题。你需要修复服务器错误吗?或者您是作为客户体验的用户,需要知道该怎么做?此处的人员需要更多上下文才能帮助您 –

+0

我是试图访问Bluemix的用户。当我把我的用户名和密码我得到那个错误 – Daniel

+0

你今天仍然看到同样的错误? – ValerieLampkin

回答

0

做这类问题的第一件事是检查你的本地缓存并没有将您这个错误:所以你可能会清空浏览器缓存和饼干,然后再试一次。 如果你会得到同样的错误,你可以检查

https://developer.ibm.com/bluemix/support/#status

在右列中,所有正在运行的维护活动或平台问题的警报。 如果一切正常,你应该继 https://www.ng.bluemix.net/docs/troubleshoot/getting_customer_support.html 节“联系Bluemix支持”